Last updated: October 30, 2025

Draft9 (“I”, “me”,“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use, and safeguard your data when you visit our website or work with us.

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1. Information We Collect

We may collect personal information when you:

• Fill out a form on our website

• Contact us by email or phone

• Subscribe to our newsletter

• Work with us on a project

The types of information we may collect include:

• Your name and contact details (email, phone number, business name)

• Project details or enquiries you share

• Website usage data (via analytics tools such as Google Analytics or Meta Pixel)

We do not collect sensitive personal information (e.g. health, financial, or government ID data) unless necessary for a project.

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2. How We Use Your Information

We only use your personal data for:

• Responding to your enquiries or support requests

• Delivering our services and projects

• Sending you updates, tips, or newsletters (if you’ve opted in)

• Improving our website, marketing, and customer experience

We will never sell your data, and we only share it with trusted partners if required to deliver our services (e.g. hosting providers or automation tools).

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3. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Improve site performance and functionality

• Understand visitor behaviour and traffic

• Personalise your experience

You can disable cookies in your browser settings at any time.

We may also use analytics and marketing tools like Google Analytics, Meta Pixel, or Hotjar to track anonymised site usage data.

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4. How We Store and Protect Your Information

Your personal information is stored securely using trusted hosting and cloud platforms.
We take reasonable steps to protect your data from loss, misuse, unauthorised access, or disclosure.

However, no method of online transmission or storage is 100% secure — so while we do our best, we can’t guarantee absolute security.

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5. Third-Party Services

We may use third-party platforms to help run our business, such as:

• Email and CRM tools (e.g. Google Workspace, GoHighLevel, Pipdedrive, Make.com)

• Website hosting and analytics (e.g. WordPress, Google Analytics, VentraIP)

• Payment processors (e.g. Square, Stripe, PayPal, or other Australian providers)

Each third-party service has its own privacy policy — we recommend reviewing them for more detail.

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6. Your Rights

You have the right to:

• Request access to your personal information

• Ask for corrections to inaccurate data

• Opt out of email marketing at any time

• Request deletion of your personal information (where legally allowed)

To make a request, email draft9.co@gmail.com and we’ll respond within a reasonable timeframe.

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7. Links to Other Sites

Our website may link to other websites.
We’re not responsible for the content or privacy practices of those sites — so always check their privacy policies too.

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8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date at the top.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Draft9
Contact: Darcy
ABN:
Established: 2023
Phone: 0435818052
Email: draft9.co@gmail.com
Address: